Contact Support
You have a question or need support? We are always available for you by e-mail and will answer at short notice.
Please contact us, even if you feel you are not sure which information is important for us. Click the button, your mail client will open with an email to support@projectwizards.net.
Feel free to ask
Which information do you need from me in order to answer my question?
The following information is automatically requested in the e-mail to us:
Some questions can only be answered in context. For example, some functions are only available in certain versions or on certain devices.
Why do you need my project file?
If you contact us with a question or a problem, we want to help you as quickly and specifically as possible. In some cases, we will therefore ask you for a copy of your project file. We are fully aware that such files often contain confidential and sensitive information. Technical details…
Can I protect sensitive data?
Yes. Anonymize project files before sending them and only include necessary parts. On the other hand, you can rely on us to always handle your data with the utmost care and absolute confidentiality.
Why don't you offer telephone support?
We can efficiently bundle information (logs, files, screenshots) by e-mail and help you more quickly.
You say ‘at short notice’ - does that also apply at weekends?
We respond Monday to Friday within our working hours.
This article was last updated on July 30th, 2025.
Merlin Project 4.1.0 Supports the Touch Bar
We have just released the version 4.1.0 and with this version we are supporting the Touch Bar of the new MacBook Pro. But of course the maintenance of
- Merlin Project,
- Merlin Server and
- Merlin Project Go
is also part of this update. Download the new macOS versions by means of the function "Check for updates …". The iOS version is still at Apple for review and after approval will automatically be available in the App Store.
Merlin Project 4.0.10 Is Released
Constantly working on the quality of Merlin Project, we have just released with version 4.0.10 a maintenance update of
- Merlin Project,
- Merlin Server and
- Merlin Project Go
Download the new macOS versions by means of the function "Check for updates …". The iOS version is still at Apple for review and after approval will automatically be available in the App Store.
Merlin Project 4: Welcome to the Team
Merlin Project 4 and Merlin Server 4 for Mac take collaboration to a new level: Manage your team projects with more ease and efficiency than ever before on macOS and iOS.
Every Mac with Merlin Server 4 becomes the ultimate synchronization hub for distributed project management. Thanks to this new solution, users of the new Merlin Project 4 desktop app for Mac or the new Merlin Project Go app for iPad and iPhone can share documents with other project managers directly from within the app.
Read more...The Merlin Project 4 US Road Show
These free of charge and interactive events will introduce Merlin Project as the leading project management software on Mac and iPhone. We will guide you through the strengths of Merlin Project, Merlin Server and how they are working together. Of course you will have plenty of time for Q&A and networking.
