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Lost License

Merlin Project Subscription

Since version 5 the software is available as a subscription. After completing the subscription, Merlin Project is automatically unlocked. You do not need a license code.

To activate the Merlin Project subscription on a second Mac, you need your personal login, which you set when you purchased your subscription. When you subscribed through Apple's App Store, the subscription is linkted to your Apple ID. After starting the software, click on "Manage existing subscription" and enter your e-mail and password. If you have forgotten your password, you can reset it in the application. You can also manage your subscription via a web interface.

For larger teams, your admin manages the access data or has a license code for you. You enter this under "Activate team device".

Merlin Project 4, 3 and 2

For Merlin Project 4, 3 and 2, you have received a license file via email when you purchased the product. You install the license by double-clicking on the file. The file is automatically copied to the Merlin's license directory.

You have misplaced your license? No problem, nothing is lost. To find your license(s) in our database, please enter the email address you used when ordering:

Your license key(s) will be sent to the above mentioned address.

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Our system automatically searches for licenses purchased using the email address entered above. If it finds what you are looking for, it will resend it by e-mail.

The e-mail address from the license purchase is no longer available?
Please email us. We are happy to search our database for you. For this we need the following data from you:

  • Name and/or company name of the licence holder
  • the e-mail address used when placing the order
  • Order number and date assigned by our online store

Merlin 1

Please email the following information and we will search for it.

  • Name and/or company name of the licence holder
  • the e-mail address used when placing the order
  • Order number and date assigned by our online store

The Merlin Project Magic on the Mac and iPad

Gantt Chart, Kanban and Mindmap on Mac and iPad. Try now for 30 days for free.