Lost License

Merlin Project Subscription

Since version 5 the software is available as a subscription. After completing the subscription, Merlin Project is automatically unlocked. You do not need a license code.

To activate the Merlin Project subscription on a second Mac, you need your personal login, which you set when you purchased your subscription. After starting the software, click on "Manage existing subscription" and enter your e-mail and password. If you have forgotten your password, you can reset it in the application. You can also manage your subscription via a web interface.

For larger teams, your admin manages the access data or has a license code for you. You enter this under "Activate team device".

If you subscribed through Apple's App Store, the subscription is linked to your Apple ID.

License for Merlin Project 4 or older

For Merlin Project 4 and older version, you have received a license file via email when you purchased the product.

You have misplaced your license file? No problem, nothing is lost. Please email us. We are happy to search for your license in our database. To do this, we need the following information from you:

• Name and/or company name of the licence holder
• the e-mail address used when placing the order
• Order number and date assigned by our online store

You install the license by double-clicking on the file. The file is automatically copied to the Merlin's license directory.