Kano Model: How to Measure Customer Satisfaction
The Kano model helps you categorize customer requirements and understand how these requirements influence customer satisfaction. It divides features and functions into three categories: Basic features, Performance features and Excitement Features.
What is the MoSCoW Method?
As a prioritization technique, the MoSCoW method helps to categorize requirements in projects. The name is made up of the first letters of the English terms: Must have, Should have, Could have, and Won't have. These categories help to focus on the most important tasks.
