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Support

I Want to Cancel My Subscription, What Do I Need to Do?

To cancel your subscription you need to contact the billing service you subscribed to the software, i. e. Paddle, Apple or Setapp. This can be done from within the application's preferences or you go to your service's account and cancel the subscription there.

You can cancel your subscription in the settings under "Manage subscription".

Cancel the Merlin Project subscription

After cancellation, your subscription will run until the end of the subscribed period and will expire thereafter. There will be no partial refund. Your data will remain available without subscription and the software can be used in read-only mode.

The cancellation period for your Paddle subscription is 48 hours before the next billing date. If you need help, please send us an e-mail.

If you have taken out your subscription via the Apple AppStore, you must also cancel it there. Apple does not share licensee data and we do not have access to user accounts in the AppStore. Your current subscriptions are listed in your Apple account. On the following page, click the blue "View or cancel subscriptions" button. You will be redirected to your personal account and can edit or cancel your subscription.

Help to stop your Setapp subscription is available from the Setapp support team.

The Merlin Project Magic on the Mac and iPad

Gantt Chart, Kanban and Mindmap on Mac and iPad. Try now for 30 days for free.