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What Is Meant by Lessons Learned?

The lessons learned are a result of the closing process. It is a document filled with lections the participants have learned during the project or phase.

The lessons learned document is not intended to reopen existing wounds, but to draw lessons for a future project. The project team therefore asks itself the question "What would you do differently if you could restart the project with today's knowledge?

The following are just a few of the questions that can be discussed in the context of such a Lesson Learned document:

  • What was done right?
  • What was done wrong?
  • What would we do differently next time?
  • What risks have occurred?
  • Were the measures taken to deal with the risks appropriate?
  • What were the technical aspects of the project and how were they managed?
  • What was the project management like? Did the WBS contain all important processes?
  • Did the communication run smoothly?
  • If another project manager was to receive such a project, what advice would you want to give him?

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