Communication From User to User: The Customer Forum

In recent years, the way companies and customers interact with each other has changed. In order to obtain information, many customers prefer open discussion and exchange of opinions instead of the classic communication channels (telephone, e-mail or classic mail). They are happy to use the experience of other users to help them form their own opinions. After all, they often trust these experiences more than the provider himself, who only wants to market and sell his product.

Merlin Project Trainings Online, On-Site Or Individual

The use of a software is always a challenge. Are you sure you are using it optimally? Do you use all functions to achieve best results? How do you learn to use it in the most efficient and fastest way without wasting time? A software training can give the necessary impulse.

For the Merlin Project trainings we work together with various hand-picked partners who use our software themselves in their daily work. The trainings take place online and on site. The contents are standardized but can also be customized.

Restart After Summer Break –
Updating Your Team

The previous article deals with how you personally can easily find your way back to work after the vacation. In addition, it is a smart move to get together and give each other an update on the time that has passed after all team members have returned from their summer break.

A fresh start after the summer break –
this is how it works

Just a moment ago you were sitting light-hearteded by the glittering blue sea, hiking through imposing mountain worlds or enjoying historical sites, without thinking about the worries at home. But unfortunately, every wonderful vacation ends at some point. Everyday life has you back and you have to (or are allowed to) work again.

But returning to the office does not have to be a complete nightmare. In fact, there are certain steps you can take on the first day of work after your vacation that make it easier to get started.

Dos and Don'ts for Online Meetings

Especially now, when many have moved to the home office due to the COVID-19 corona virus, virtual meetings via the web are part of everyday business life. After all, even in these times the exchange with colleagues and the contact to customers is important.

But even before that, this form of conference was already considered flexible and efficient, as well as being environmentally friendly by eliminating business trips. However, a few basic rules must be observed to ensure that such online meetings really do increase productivity.

For experienced web conference participants, some of the following tips may seem banal, but experience shows that even the seemingly obvious is often forgotten.