Download an Older App Store Version
Are you using an older Mac with a no longer supported macOS version and need a compatible version of Merlin Project Express or Merlin Project? This requires that you have already subscribed to the app, meaning it is …
FAQWhich Subscription Do I Need?
Mac Computer: Merlin Project for Mac lets you plan and organize projects of any size - in the office, on the road and remotely from home. Lone fighters and teams love the intuitive operation and effortless data …
FAQWhy Do You Sometimes Need My Project File?
Whenever you contact us with a question or a problem, we want to help you as quickly and specifically as possible. In some cases, we will therefore ask you for a copy of your project file. We are fully aware that such …
FAQWhich Subscription Do I Need for Merlin Project on Apple Vision Pro?
The native version for Merlin Project on Apple Vision Pro is included in the subscription for Merlin Project on iPad. A separate subscription is not required.
FAQMerlin Server
Merlin Server was an extension of the basic software; available for Merlin 2 to Merlin Project 7. In September 2020, sales of Merlin Server were discontinued. As an alternative, we recommend that you use public cloud …
FAQHow Can I Update My Payment Details for the Annual Subscription Fee?
Billing for the PW Store version is handled through Paddle. Your payment information was stored there when you took out the subscription for recurring payment. If you would like to update this because, for example, the …
FAQIs There One Common Subscription to Use Merlin Project on Mac and iPad?
Merlin Project versions for Mac and iPad require separate subscriptions. Not everyone who owns an iPad or iPhone also works on a Mac. That's why we decided against a product bundle that combines the macOS and iOS …
FAQWhere Can I Find the License Code for My Subscription?
You can subscribe to Merlin Project on the Mac via the Apple App Store or our website (PW Store). The decisive factor here is where you downloaded the software. The App Store version is always linked to your personal …
FAQHow Can I Tell Which Version I Have Licensed?
To determine which version you have licensed, launch the installed software version and click the About Merlin menu item. The window that opens will give you the product name, version number and, in the case of a Merlin …
FAQWhat Happens to My Files After the Subscription Ends?
Unlike other SaaS, Merlin Project is not a cloud software and does not manage your project files. With the subscription, you only pay for the use of the software. You decide where you store your project data. Merlin …
