Can I Use the Owner Mode on Multiple Devices?
You can use the unlocked owner mode on all devices that are associated with the same Apple ID or Google account. However, it is not possible to use it on more than one account, e.g. on several employee mobile phones. We …
FAQHow Do I Activate the Owner Mode?
The first time you start Herein!, you will be on the welcome page. Tap at the top left of the screen to open the "About Herein!" page. Here you tap on "For Restaurateurs & Shop Owners". You may now start your 7 days …
FAQHow Can I Use the Owner Mode on My New Smartphone?
The unlocked owner mode is linked to your Apple ID or Google account. Once installed on a new phone or tablet, you can easily reactivate the host mode by simply clicking "Restore purchases". Tap the in the top left …
FAQWhat if I Forget to Scan the Departure of the Guests?
No problem. In the settings you can define how long your guests are usually present and automatically log them out after this time. Tap on the three points (...) in the top right-hand corner to access the settings. You …
FAQWhat Is the App Herein! Needed For?
Currently, restaurateurs and shop owners need to collect the contact details of their guests, visitors and customers. In the event of an infection, it should be possible to quickly determine who was there at the same …
FAQHow Can I Edit the Contact Data or Delete a Guest?
If you wipe to the left on the contact name you want to change or edit, you will enter the edit mode.
FAQDo You Have Print Templates for the Entrance Door or the Tables?
Yes, we have prepared a PDF, which is available in DIN A4 format and DIN A5 format. Just click on one of the pictures to download the respective PDF. Download DIN A4 template Download DIN A5 template
FAQWhich Guest Data Is Stored During the Scan?
On the guest's smartphone, name, street, city and telephone are stored and transferred to the owner when scanned. When scanning the data, the host assigns a table number. In addition, the time of the scan (date and …
FAQCan I Specify How Long the Guest's Data Will Be Stored?
Yes, in the settings you can specify how long you want to store your guests' data before they are deleted from your smartphone. Tap on the three dots in the top right-hand corner (...) to access the settings. You can …
FAQHow Can I Make My Guest List Available to the Authorities?
Should it become necessary, you can export your guest list as an encrypted Excel file. You can then forward this by e-mail or as a printout to the public health department for contact tracing. Tap on the three dots …
