How Do I Manage a Subscription With Multiple Licenses?
As soon as a subscription on the Mac contains 2 or more licenses, Merlin Project's easy-to-use license management is automatically activated on the Mac. So you have either in the application or via the web access central access to all licenses in your subscription.
For administration, you need the login (e-mail and password) you specified when you subscribed. If you have forgotten the forgotten the password you can simply reset it. Without knowing the login, users will not have access to the license management.
Users receive the license code from you by e-mail, SMS, or as text to activate their team device. In the license overview, enter the name and e-mail address of the user next to the license code. This way you always know who you have assigned a license to.
If an employee leaves the company, you can withdraw his or her license and assign it to another employee or cancel it. Canceled licenses run until the end of the current billing period.
If you need additional seats or licenses, simply extend your subscription with "+". The payment data stored at Paddle is used for billing.
To change the payment details stored in your subscription, click on the button "Payment Information...". They will be stored encrypted at our billing partner Paddle for the automatic collection of the subscription fee.
Of course you will receive a proper invoice for each charge. A link to this will be sent to you by our billing partner Paddle to the e-mail address stored in the subscription. A web page with your invoice will open. Complete your invoice data and print the receipt for your accounting. However, you can also access the receipt by clicking the "Latest Receipt" button.
Note: The central license management is only available if the software was downloaded from our website and not from the Mac App Store. For Apple, each purchase is billed individually per user, and volume discounts are not available there.