Can I Distribute Merlin Project as a Reseller?
As a reseller, you can offer your customer an annual license with a term of 1 or 3 years. To do this, you purchase a coupon code from us, which your customer uses to activate a Merlin Project subscription on the Mac for …
FAQHow Do I Cancel Licenses of My Merlin Project Multi-User Subscription?
The cancellation period for your Merlin Project subscription is 24 hours before the next billing date. In Merlin Project, you can find the option to cancel your subscription or individual licenses in the settings under …
FAQHow Do I Create a Resource Pool and Link It to My Projects?
In Merlin Project you can choose to use a resource pool to centrally manage the same resources in multiple projects. Create the Resource Pool File You can create the resource pool with Merlin Project on your mac or the …
FAQHow Do I Deactivate the Subscription to Use It on Another Mac?
With your license billed through Paddle, you can unlock Merlin Project on up to 2 personal Macs at the same time. If you want to use the Merlin Project subscription on another Mac, you will either need an additional …
FAQCan I Share Merlin Project With My Family Through "Share Purchases"?
Yes, this is possible. If you're using Merlin Project from the App Store and have family sharing enabled in your Apple account, you can share access to your Merlin Project subscription with up to five other family …
FAQCan Several Merlin Project Subscriptions Be Combined Into One?
No, that is not possible. The subscriptions have different terms and access data, which cannot be combined. Each subscription requires a unique login and payment date. In order to combine several current subscriptions …
FAQHow Can I Update My Payment Details for the Annual Subscription Fee?
Your payment information has been stored for recurring payment at the time of subscription. If you wish to update this information, e.g. if your credit card has expired in the meantime, it is easy to do so. Open the …
FAQHow Can I Share Documents Among My Personal macOS/iOS Devices?
Simply save and work with documents from your local or remote file servers, or use cloud services transferring the documents. Thanks to its patented technology MagicSync, Merlin Project will synchronize automatically …
FAQWhich Languages Is Merlin Project Available in? How Do I Load Them?
Currently, all Merlin products are available in English, German, French, Spanish, Japanese and simplified Chinese; additional languages are to follow. You don’t need to load a specific language version. The application …
FAQOur Purchase Department Has No Mac Computers. How Can We Subscribe?
As an alternative to subscribing via the application, we have created a web access. With this you can, as in Merlin Project, subscribe to the software and also manage an existing subscription.
