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Merlin Support

ProjectWizards understands the importance of looking after our clients. As such, we pride ourselves on offering the best support possible. Here is some information on the support options available to our valued customers:

Merlin Help

Merlin comes with a complete help section built right in to help you get your job done. You can access it from Merlin's Help menu.

Alternatively, you can download the help content as a single PDF file.



Search ProjectWizards' Web site

ProjectWizards’ Web site is another valuable resource you can tap into to get help. Use the search feature to read up on FAQs, HowTos and Blog entries.

Search ProjectWizards Site:



Merlin Users Group

Merlin has a very active user group, which you can find here. Read up on the latest posts, tips and tricks or post your own questions or comments about Merlin or project management in general. The user group is monitored by a Merlin project manager on a regular basis.

If you want to stay in touch with the Merlin community, join the group RSS feed here.


E-mail Support

If after reading the Web site and the user group you still can't get your issue resolved, please don't hesitate to send an e-mail to Merlin support

  • Generate support profile from Merlin's Help menu and attach it to your e-mail.
  • Please try to describe in as much detail as possible what you need answered. Hint: Screenshots are very helpful. Click here to learn how to take a screenshot.
  • send your e-mail to