Merlin Support

It's not just Merlin that stands out and receives accolades from satisfied professional project managers. Our users are equally pleased with the responsive customer support that we provide!

Step 1: Documentation

We offer helpful Documentation for download. Every product includes a QuickStart Guide as well as additional Help content. Download these documents.

You can check Merlin's online help

In addition to that, we have a number of support documents in our Blog: Merlin 101.

Step 2: Short Films

We offer movie tutorials on several Product Pages and screencasts in our blog as a brief introduction. We will continue to produce new clips over time.

Step 3: User Forum

Additionally, you can get help and discuss Merlin from these forums with other Merlin users:

• English language Forum: Merlin 2 Users
• German language Forum: Merlin 2 Nutzer

Step 4: E-Mail Support

If your Merlin 2 questions were not answered yet, we are happy to assist you by e-mail. Please use the following e-mail addresses:

• English language support for Merlin:
• German language support for Merlin:

With these choices to choose from, we thank you for your understanding as telephone support is not available.